L89b Privacy Policy

1. Introduction & Scope

L89b (referred to as "we", "us", or "the platform") has published this Privacy Policy so you have a clear understanding of how we handle your data. This policy applies to both the l89b website (l89b.net) and the mobile app.

This Privacy Policy applies from the moment you register on l89b, place a bet, or simply browse the platform. Continued use of the platform constitutes your acceptance of the terms of this policy.

We comply with applicable data protection laws in Bangladesh and take full responsibility for your privacy. Our core commitment is simple — your data will only ever be used in your best interest, for no other purpose.

2. What Types of Data We Collect

L89b collects data in two ways — what you provide directly, and what is automatically gathered while you use the platform.

What you provide directly:

Automatically Collected Information:

3. How We Use Your Information

L89b uses your data only for the specific purposes listed below. It is never used for any additional or unauthorised purpose:

• Account Management: To handle registration, login, identity verification, and keep your account secure.
• Providing Betting Services: For processing bets, updating odds, settling wins and losses, and executing transactions.
• Payment Processing: To process deposits, handle withdrawals, and maintain records of financial transactions.
• Customer Support: To address your questions and complaints and provide any necessary support.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To monitor your betting patterns and identify potential issues at an early stage.
• Legal Compliance: To provide regulatory authorities with the necessary information to comply with applicable laws and regulations.
• Service Improvement: To use analytical data to improve and enhance your platform experience.
• Relevant Communications: To send bonus offers, important updates, and security alerts.

4. Data Sharing & Disclosure

L89b may share your information with third parties only in the following limited circumstances:

• Payment Provider: Minimum necessary information is shared to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification: Your information may be shared with authorised verification agencies to complete the KYC process.
• Legal Obligations: Data may be disclosed in response to lawful requests from courts, government agencies, or regulatory authorities.
• Security Verification: To assist relevant authorities in investigating fraud or cybercrime.
• Technology Providers: Trusted technology partners handling tasks such as hosting, analytics, or cybersecurity — all contractually bound to comply with our Privacy Policy.

Outside of the above, your data will not be shared under any circumstances without your explicit written consent.

5. Cookie Policy

The l89b website and app use cookies and similar tracking technologies. Cookies are small text files stored on your browser or device.

You can disable cookies through your browser settings, but doing so may limit certain platform features. Disabling essential cookies will prevent you from logging in.

6. Data Security Measures

L89b uses industry-standard security technology to keep your data safe. Our security framework is as follows:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption, ensuring bank-level security standards.
• Two-Factor Authentication (2FA): Mobile OTP verification is required at login.
• Encrypted Database: All stored personal data is encrypted and cannot be read in plain text.
• Regular Security Audits: Regular audits are conducted by third-party security specialists.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Suspicious Activity Monitoring: Our automated systems operate 24/7 to detect unusual login attempts or transactions.

7. Data Retention Period

L89b does not retain data beyond what is necessary. Retention periods are as follows:

Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

8. Your Data Rights

You have the following rights regarding your personal data on l89b. To exercise any of these rights, email us at support@l89b.net:

9. Protection of Minors' Data

L89b strictly does not collect personal information from or provide services to anyone under the age of 18. If any minor's data enters our system, we delete it immediately and close the associated account.

A note for parents — please be vigilant about ensuring your child cannot access this platform. If you suspect a minor is using your account, contact our support team immediately.

10. Changes to the Privacy Policy

L89b reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered mobile number or email.

Updated policies take effect from the date they are published on this page, so we recommend checking back regularly. Continued use of the platform will be taken as your acceptance of any revised policy.

11. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@l89b.net
• Live Chat: Click the chat icon at the bottom right of the platform.
• Help Center: Help Center Find answers to common questions on this page.

We respond to data-related requests within a maximum of 30 business days.